Hello everyone. I'm not a mark rep. just a consumer, but I need help with a mark product! How the heck do I get powder out of the Powder Matic?! I cannot figure this thing out. I turn the little sifter thing, but nothing comes out. I leave the sifter on open and hold the puff to it and shake and nothing comes out. . . the only thing I've figured out is to dump it out into the lid of the compact which makes the mirror covered in powder. I can't be doing this right. . . . help!